Frequently Asked Questions (FAQ)

At Modern ScentOlogy, we believe informed self-care leads to better results. Below you’ll find answers to our most commonly asked questions about our handcrafted hair, skin, and intimate care products.

What is Modern ScentOlogy?

Modern ScentOlogy is a luxury botanical hair, skin, and intimate wellness brand focused on intentional, small-batch formulations. Our products are designed to nourish, restore, and support healthy skin, scalp, and hair using plant-based ingredients and therapeutic scent experiences.

Are Modern ScentOlogy products handmade?

Yes. All Modern ScentOlogy products are handcrafted in small batches to ensure freshness, quality, and ingredient integrity.

Are your products natural and clean?

We prioritize clean, intentional ingredients including botanical oils, butters, extracts, and essential oils. Our formulas are free from harsh chemicals, unnecessary fillers, and over-stripping agents.

Do you use synthetic fragrances?

Our products are scented using essential oils and skin-safe fragrance blends selected for both performance and sensory experience. We avoid harsh synthetic additives.

Why do products vary slightly in color or scent?

Because we use natural ingredients, slight variations between batches are normal and expected. This reflects the authenticity of handcrafted botanical care.

Are your products safe for sensitive skin?

Many Modern ScentOlogy products are formulated specifically for sensitive, eczema-prone, and reactive skin. We always recommend a patch test prior to first use.

Can your products help with eczema, dryness, or irritation?

Yes. Our formulations often include nourishing butters, calming botanicals, and barrier-supporting oils designed to soothe dryness, irritation, and compromised skin.

What is the VCare system used for?

The VCare system is designed for external intimate care, supporting comfort, hydration, odor control, pH balance, and skin tone—especially during hormonal changes such as PMS, postpartum, and menopause.

Are VCare products safe during menopause or postpartum?

VCare is formulated with hormone-aware care in mind. If you are pregnant, postpartum, or under medical care, we recommend consulting a healthcare professional prior to use.

How long does it take to see results?

Results vary based on individual skin, scalp, and consistency of use. Many customers notice improvements in softness, hydration, and comfort within the first few uses.

Do your products work better as a set?

Yes. Our systems—such as the Turmeric & Ginger Set and VCare Collection—are designed to work synergistically for optimal results.

How long does shipping take?

Orders are typically processed within 2–4 business days. Shipping times may vary depending on location and order volume.

Do you accept returns or exchanges?

If you are not 100% satisfied with your purchase, please contact us. We are committed to ensuring a positive Modern ScentOlogy experience.

Do you offer gift cards?

Yes. Modern ScentOlogy e-Gift Cards are available and make the perfect gift for intentional self-care.

Do you offer wholesale or retail partnerships?

Yes. We welcome wholesale inquiries, spa partnerships, and curated retail collaborations that align with our luxury wellness standards.

How can I collaborate with Modern ScentOlogy?

Please visit our Contact Us page and include details about your inquiry so our team can assist you.

How should I store my products?

Store products in a cool, dry place away from direct sunlight to preserve freshness and performance.

Do your products expire?

Because our products are handcrafted, we recommend using them within 3-6 months of opening for best results.

Still Have Questions?

We’re happy to help.
Visit our Contact Us page or email our customer care team for personalized support and product guidance.